Privacy Policy
Effective Date: January 1, 2025
OP Health Solutions LLC ("we," "our," or "us") provides software and related services to healthcare providers. We are committed to protecting the privacy and security of personal information in accordance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).
1. Information We Collect
We may collect the following types of information:
- Personal Information: Contact details, account information, and support requests.
- Usage Data: Information about how you use our products and services.
- Billing Information: Payment details necessary to process transactions.
- Protected Health Information (PHI): As defined under HIPAA, when we provide services to covered entities.
2. How We Use Information
We use the information we collect to:
- Deliver, maintain, and improve our products and services.
- Provide customer support.
- Comply with legal and regulatory requirements.
- Communicate updates, product information, and service-related notices.
- Handle PHI only as permitted by our agreements with clients and HIPAA regulations.
3. Information Sharing
We do not sell personal information. We may share information with:
- Service Providers: Third parties who assist us in delivering services, under contractual agreements.
- Legal Obligations: As required by law, regulation, or legal process.
- Protection of Rights: To protect our rights, safety, or property, or that of our users.
4. HIPAA Compliance
When handling PHI, we:
- Maintain HIPAA-compliant administrative, physical, and technical safeguards.
- Limit access to PHI to authorized personnel.
- Require vendors handling PHI to sign Business Associate Agreements (BAAs).
- Report any breaches of PHI in accordance with HIPAA breach notification requirements.
5. Data Security
We implement reasonable security measures, including encryption, access controls, and audit logging, to protect information from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, update, or delete certain personal information. Rights related to PHI are governed by HIPAA and should be exercised through your healthcare provider.
7. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
8. Policy Updates
We reserve the right to update this Privacy Policy periodically. Changes will be posted with a revised effective date.